Knowledge controls
Define which sources the AI may use and how authorized content is updated.
Security and AI governance
Governed AI begins with clear boundaries.
Simmer works with customers to define approved knowledge, permitted users, interaction rules, escalation paths, data handling and deployment responsibilities.
Approved sourcesAccess controls
Governed AI boundaryMonitoringHuman oversight
Core control areas
Define how each deployment should operate.
Controls must be scoped to the exact product, use case, users, data and deployment responsibilities—not described as universal guarantees.
Access controls
Configure users and administrative roles according to deployment scope.
Human oversight
Provide review, escalation and exception workflows where required.
Monitoring
Observe interactions, unanswered questions and configured quality signals.
Data boundaries
Document collection, use, retention and deletion responsibilities.
Change management
Test and approve meaningful knowledge, prompt and workflow changes.
Buyer assurance
Continue the security review with the right documentation.
Qualified buyers can request architecture, data-flow, subprocessor, continuity and control information appropriate to the proposed deployment.
Architecture and data flowSubprocessor scopeContinuity and recoveryControl ownership
Continue the security review.
Tell us which Vera or CareScribe use case you are evaluating so the discussion can match the correct service boundary.