Discover
Navigate products, techniques, documents and education using natural questions.
Vera Engage
Make complex product knowledge easier to use.
Engage helps dentists, laboratories and distributors find relevant product information through intelligent search and branded AI conversations grounded in sources you approve.
Customer question
Where can I find the approved product instructions?
Grounded answer
The manufacturer's authorized instructions are available here.
Source: Product instructions · approvedFrom search box to useful conversation
Ground every experience in information you authorize.
Engage combines conversational discovery with visible supporting sources and configured paths to a person when the approved material is not enough.
Ground
Use only authorized manufacturer knowledge and make supporting sources visible.
Escalate
Acknowledge limitations and route specialized questions according to configured rules.
Manufacturer use cases
Help customers move through complex product information.
Locate a product, category or related resource.
Surface compatibility, indication or workflow information authorized for use.
Connect people to technical documents, technique guides and learning resources.
Capture unanswered questions for content and product teams.
Required information boundary
Vera provides information from approved manufacturer sources. It does not replace professional clinical judgment, product labeling or instructions for use.
Connected intelligence
Turn every question into a signal.
Engage sends recurring topics, unanswered questions and interaction patterns to Insights so teams can improve product information and education.
Make approved product knowledge easier to discover.
See how Engage can support a defined product portfolio and customer journey.